Terms & Conditions

Welcome to Melt. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

General

By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions. These terms apply to all users of the site, including browsers, customers, and merchants.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.

Products & Services

All products offered on Melt are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.

We strive to display our products as accurately as possible. However, slight variations in color, texture, or fragrance may occur due to lighting, screen differences, or the handmade nature of our products.

Pricing & Payments

All prices are listed in INR and are subject to change without prior notice.

We reserve the right to:

Modify product pricing at any time
Refuse or cancel any order placed at an incorrect price

Payments must be made in full at the time of purchase. We use secure third-party payment gateways to process transactions.

Order Acceptance & Cancellation

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

Cancel or refuse any order at our discretion
Limit or restrict quantities per customer

Orders can only be cancelled before they are processed or shipped. Once dispatched, cancellations are not possible.

Shipping & Delivery

We aim to process and ship orders within the stated timeframe. However, delivery times may vary depending on location and courier services.

Melt is not responsible for:

Delays caused by courier partners
Incorrect shipping details provided by the customer
External factors such as weather or logistical disruptions

Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns, replacements, and refunds.

Intellectual Property

All content on this website, including logos, images, product designs, text, and graphics, is the property of Melt and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

User Conduct

You agree not to use our website for:

Any unlawful or fraudulent activities
Violating any applicable laws or regulations
Attempting to harm, hack, or disrupt the website

We reserve the right to terminate access if these terms are violated.

Limitation of Liability

Melt shall not be held liable for any direct, indirect, or incidental damages arising from the use or inability to use our products or website.

All products are intended for external use only. Customers are responsible for checking ingredients and ensuring no allergies before use.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

For any questions regarding these Terms & Conditions, you can contact us at:

📧 contact@meltindia.com

We aim to respond within 24–48 hours.