Privacy Policy

At Melt, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)

Non-Personal Information

Device type and browser
IP address
Pages visited and time spent on the website
Cookies and usage data

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you regarding your purchase
Provide customer support
Improve our website and services
Send updates, offers, or promotional emails (only if you opt-in)

We do not sell or rent your personal information to third parties.

Payment Security

All payments are processed through secure third-party payment gateways. Melt does not store your full payment details such as card numbers or CVV. These transactions are encrypted and handled safely by trusted providers.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand website traffic and performance
Improve functionality

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

Sharing of Information

We may share your information only with:

Trusted delivery partners to fulfill your orders
Payment providers for secure transactions
Service providers who help us operate our website

These parties are obligated to keep your information secure and confidential.

Data Protection

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of incorrect information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after updates means you accept those changes.

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

📧 contact@meltindia.com

We aim to respond within 24–48 hours.